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South Africa : J Smith

Mission Statement
THE B.M.P OBJECTIVE · Through planning we can utilise our Bell loaders to the optimum, with uninterrupted service. Machine records, what’s done and what is to be done is permanently available on the machine · Through planned maintenance, we can save on running costs by eliminating repairs, breakdowns and downtime. · In Africa, If a Bell representative or agent did manage to do thorough service or maintenance on your machine; you are vulnerable from the time he left because you are not self-sufficient. Relying on Agents, branches and depot’s will leave you with lengthy downtime as I have found to be the case in Natal and in every country I am visiting. · Servicing and maintenance costs are kept low and steady, no big surprises, as all the maintenance is planned for, including engine rebuilds, hydraulics, tyres etc. · Keeping machines at zero clock condition is the cheapest and easiest way to run a fleet. From managers that can plan their crops with reliable machines. Drivers that have job satisfaction operating machines that are in good condition, this does wonders for the team spirit and pride that breeds care. Mechanics too will develop work ethics through the programme. This leads to a mechanic actually doing what is required. · An “off crop service” is a sales technique to increase work in a workshop or enterprise in the quieter periods. This not only hits you with a large bill when you have no income, but also proves that you are not maintaining your machine. Machines on the BMP are ready for the next season, at any point in time. · With the BMP in place, problems and faults will not pass 1 service interval before they have been rectified, through the management, driver, and mechanic training on the programme. Incorrect hydraulic pressures will lead to premature grab, pin, wear and frame cracks. · Maintenance and servicing must be done when it is due, A worn boom pin will not only lead to inconvenient breakdowns, but will lead to frame cracks or an expensive boom repair bill. · The training involves the entire team; through this they understand the programme and understand the machine. THE (B.M.P) B.H.E MAINTENANCE PLAN THIS IS APPLIED IN (3) THREE PHASES Phase 1 is entered into as a doctor’s check up. To see if the other two phases are necessary. 1. An evaluation is made on the business management; machines fall apart due to lack of management. 2. A snapshot is taken of the machine’s condition in that business; this is done with (M.C.A) Machine Condition Assessment. 3. This is done to establish a. If it is necessary to implement the B.M.P. b. The work necessary to bring the machine back to 100 % working condition. This will demonstrate any short cuts that have been taken on the maintenance, servicing or lack of knowledge on the manager or mechanics part c. Evaluate the environment in which the machines are being maintained. Is there back up, service, parts, expertise. (NOT QUALIFICATION) d. A true cost of running a machine will be evident. e. Mechanics can be guided, are we replacing instead of repairing? Or are we servicing instead of doing maintenance? f. Training can thus be geared up to suite the environment in which the loaders are being maintained g. A list is compiled of the parts required in order to bring the machines back to “zero clock” condition 4. Should the BMP be necessary then phase 2 is entered once all the criteria have been met in phase 1 Phase 2 This is acknowledgement that the machines are not being utilised to their optimum. Implementation of the B.M.P 1. The parts are ordered and used to create a clean slate, from that point in time, costing can easily be deducted to determine the true running costs of your machines for the future. 2. The cost of the parts to generate the clean slate effect, should be calculated into the past years of running that machine 3. Educate on “as you go” report writing and the importance thereof, this is to save time, money and to keep you abreast of the work done, work to be done and spares that should be ordered before the machine is due it’s next service. 4. Mechanics and managers are trained to prevent machines entering further state of disrepair 5. Servicing and maintenance. The difference 6. Service and maintenance procedures 7. Time management is essential. Much time is wasted on inconvenient breakdowns and is also very detrimental to the maintenance plan and expensive. 8. Machine uniformity the importance thereof 9. The environment is set up to maintain the machines such as your spares department, service exchange components, workshop and correct tools. 10. Housekeeping and hygiene 11. Management 12. Diagnostic procedures, and actions 13. Training is given on the use of the correct tools and how to diagnose correctly in order to utilise the service exchange components correctly. 14. Did I mention diagnostics 15. The skills taught are practical and logical and systematical. 16. During phase 2 the mechanic is to absorb the skills taught. As there are no textbooks, from which he must learn parrot fashion, this is done on purpose. If he is not mechanically minded it will be evident in phase 3 and be deemed incompetent. Phase 3 1. Recapping and ensuring the B.M.P has been implemented correctly 2. As in phase 1 MCA reports are done to compare the service records, which should match, if not the management is questionable. 3. S.W.A.T. REPORTS follow-ups are necessary to carry out Strength, Weakness, Action, and Targets report. In doing this we determine quickly where the pitfalls are in the system 4. M.C.A Machines Condition Assessment Reports This is the most important thing in your business. From this you can derive a) The condition of the machine (From the amount of hand writing on the page) b) The cost of running each machine, from the M.C.A you have booked the relevant parts (and your driver/mechanic has done all your record keeping without even knowing it) c) Driver abuse. The M.C.A will tell you what the driver is damaging due to the repeat defects on the report. He will be telling you he is a bad driver without knowing it d) Some things get damaged and it is not the responsibility of the driver, in this case the M.C.A will be telling you the mechanic should rather be cutting cane. e) Failure to do and follow through on the M.C.A tells you your fleet manager is at fault f) In carrying out an M.C.A the dribs and drabs scenario is eliminated. 5. After the third phase has been completed, the 1st phase is often implemented on a 6 monthly basis (depending on size of fleet) to ensure adhesion to the BMP. COSTS For Phase 1 2 & 3 This I charge out at R 4 000 excl per day all expenses paid During training, implementation of my BMP and in phase 1,2 & 3 the parts lists generated are to be bought from BHE Phase 3 every 6 months thereafter for two years INTRODUCTION (WHERE ARE WE FROM) 1. My expertise started at Bell Equipment in 1990 where I went straight into the field service department. 2. B.H.E started in early 1996 as a field service Business Specialising in Bell Sugar Cane and Timber loading Equipment. 3. Due to popular demand my field service is expanding through Africa to assist organisations to become self sufficient, creating their own back up and support for their three wheeled loaders. Teaching how machines don’t work and how to react 4. With my 21 years of experience I am training Bell owners to run a fully functional fleet. From the fleet managers to maintenance and servicing managers. 5. Furthermore my BMP is not restricted to Bell machines, but can be applied to any fleet or organisation. QUALIFICATION 1. Metal and Engineering Industries Education and Training Board Earthmoving Equipment Mechanic (With Distinction) 2. National Technical Certificate Diesel Trade theory NTC 3 Motor Electrical Theory NTC 3 Motor Trade Theory NTC 3 Mathematics NTC 3 Engineering Drawing NTC 3 & NTC 4 Engineering Science NTC 3 Industrial Electronics NTC 3 3. Donaldson Filtration Systems Qualified management of air cleaner systems 4. National Occupational Safety Association (NOSA) Qualified 5. But it is life, that teaches you how things don’t work. My favourite qualification is life; one learns how things work at varsities and colleges. SUPPORT BHE offers reliable support, although we are a small concern we have established a network with other small business to ensure your needs are supported 24 / 7 At BHE we manufacture a range of our own parts to either better the quality (Cane Grabs) or better the price.

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HeadQuarters: Ashburton Kwa Zulu Natal
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